Launch is not the finish line. Sites drift: plugins age, content breaks, and nobody owns the backlog. Retainers exist so that work has a name and a response window.
The three plans
- Care — live site, light changes: uptime checks, patches, backup monitoring, small fixes. Next business day.
- Growth — Care plus monthly improvements and a priority queue. Same business day.
- Dedicated — Growth plus named engineer hours and a tighter SLA you agree in writing.
We do not publish dollar retainers here. After a short scope check we quote. See the plans on the maintenance page and the summary card on packages.
See also: packages, checklists, process.